Software Sales Account Executive

Multiple Locations:

Louisiana, Arkansas, Tennessee, Mississippi

St. Louis, MO; Kansas City, Kansas

North & South Carolina

NYC & CT

And More

Position Overview:

The Retail Software division is seeking ambitious and highly-motivated Enterprise Software Sales Account Executive. Reporting to the Area Sales Manager, you will drive next generation enterprise retail software solutions and professional services revenue by identifying, pursuing and closing new customers from assigned prospect base of specialty retail durable goods accounts located within assigned geographic territory. Examples of such prospects include: pharmacy drug stores, farm-home, lawn & garden nurseries, hardware stores, lumber and building materials dealers.

Responsibilities:

· Develop and maintain sales and marketing plan for assigned territory.

· Develop and maintain opportunity pipeline that drives sales activities, ensuring that revenue goals are exceeded.

· Disciplined and accurate reporting of opportunity pipeline and sales activities into Salesforce.com.

· Maintain and drive high level of weekly sales activities.

· Use Value Add and Solution Selling sales methodologies to:

o Create initial interest

o Identify, define and document critical business needs

o Create vision of potential solutions to critical business needs

o Effectively justify return on investment

o Qualify, control and close opportunities

· Develop deep product knowledge

· Set proper expectations in sales cycles that result in customers who can be used as positive references for future prospects

Requirements:

Demonstrated ability to:

o exceed quarterly and annual sales objectives,

o identify, qualify, and close sales opportunities,

o develop and maintain effective business, sales, and marketing plans,

o implement and follow successful sales processes

o self-starter and independent thinker with the aptitude to work autonomously

o resolve broadly-defined, complex, diverse, and occasionally unprecedented situations.

o Strong ability to create sales presentations, messages, position statements, and other sales collateral.

· Strong communication skills, both verbal and written.

· Ability to communicate with and present to all levels within prospect’s organization as well as within client organization.

· Ability to build and maintain strategic relationships with C-level, senior business IT executives or business owners.

· Excellent time management and follow-up skills.

· Excellent PC and Internet skills, including knowledge of Microsoft Office applications, sales force automation and web meeting tools.

· Ability to work independently in dynamic and fast-paced environment.

· Flexibility in work schedule.

· Overnight regional travel.

Education, Experience & Training:

· BA/BS in Business, Distribution, Operations, Logistics or related field of study preferred.

· Solid experience in and strong knowledge of consumer hard goods retail business processes such as sales order processing, inventory management, purchasing, pricing, accounting, or supply chain management.

· Three to five plus years of proven and consistent success in selling high-value enterprise software solutions and services (ERP, SCM, MES, WMS, or RF / Wireless application software experience strongly preferred).

Sr. Programmer Analyst, Specialist Architect

Enterprise Data Warehouse

Chicago, IL

Job Description:

This position allows you to strategically design, implementation and performance of the data warehouses and data marts applications. You will interact with DW Project Managers, business analysts and data modelers to efficiently and clearly interpret business requirements specifications into data warehouse design. Also conduct and participate in design sessions with key technical and business owners to design the data marts. Gather business requirements by conducting meetings/interviews, and facilitating large-group/cross-functional sessions with customers, while containing the scope of the initiative.

Qualifications:

• 4 year college degree in computer science/data processing
• 6+ years of enterprise data warehouse/business intelligence industry experience
• 4+ years of experience as a Data Warehouse Architect is a must.
• Experience in architecture design, data modeling, data mart design, data security, ETL processes, and process modeling
• Demonstrated proficiency writing complex SQL, PL/SQL
• Experience and understanding of data sources including 3^rd party RDBMS, MS access, AQL server and oracle
• Demonstrated strong written and verbal communication and decision making skills
• Strong analytic, problem solving, negotiation, issue resolution and facilitation skills are required
• 1+ year experience data quality management and metadata management
• 1+ year experience with reporting or analytical application
• 2+ years experience with reporting or BI applications
• 2+ years experience with ETL applications
• 1+ year of experience with MS project, MS Visio experience
• 2+ years of experience of QA/QC testing

SR. Programmer Analyst- Epic Resolute- Physician Billing

Chicago, IL

Responsibility:

This position will provide application support for the Epic Resolute Physician Billing Application, resolve problems related to charge posting, patient billing statements, insurance claim forms and electronic claim submissions. You will also maintain application master files and control tables, implement new system functionality related to physician billing, work with third party vendors, test new application releases. You will also be involved with all phases of software development from design to implementation and also solve complex system problems. In addition, provide application support to other teams, complete necessary internal reporting and report status to management, code, test, debug and document application changes. Also develop application designs, devise or modify procedures to solve problems and prepare detailed specifications. Lastly, assist with project planning and work scheduling, create user documentation and training, materials or sessions.

Qualifications:

• Bachelors degree in computer science/data processing
• US work authorization required
• 4+ years supporting and developing computer based applications
• Knowledge of SQL, UNIX, MS Excel, MS Windows
• Knowledge of programming languages and/or operating systems, the proven ability to program, and programming logic skills
• Excellent technical troubleshooting, code debugging, and problem solving skills at both technical and application levels
• Strong verbal/written communication skills and customer service skills
• Ability to work independently and with a team
• Strong analytical and problem solving skills
• Experience with the Epic Resolute Physician Billing system or other physician billing vendors
• Must have high speed internet access such as DSL or Cable.

Responsibilities:

· Provide application support for the Epic Resolute Physician Billing application

· Resolve problems related to charge posting, patient billing statements, insurance claim forms and electronic claim submissions

· Maintain application master files and control tables

· Implement new system functionality related to physician billing

· Work with third party vendors

· Test new application releases

· Be involved with all phases of software development from design to implementation to solving complex system problems

· Provide application support to other teams

· Complete necessary internal reporting and report status to management

· Code, test, debug and document application changes

· Develop application designs, devise or modify procedures to solve problems and prepare detailed specifications

· Assist with project planning and work scheduling

· Create user documentation and training materials or sessions

Benefits: Excellent benefit package

Web Software Developer

Chicago, IL

Job Description:

You will be responsible for providing analysis, design, implementation testing, and maintenance of intranet and internet applications. This position will develop and maintain the intranet and internet sites.

Responsibilities:

• Develops custom computer systems
• Creates web pages and appealing graphic designs and intuitive user interfaces
• Designs and develops applications using internet technologies and programming languages (e.g. ASP and JavaScript)
• Provides leadership to junior web developers
• Implements and supports computer systems
• Works with programmers and/or vendors to install and configure computer systems
• Tests new and modified applications prior to implementation in the production environment
• Trains end users to effectively utilize assigned computer systems
• Formulates specific implementation plans
• Performs security administration and maintains required documentation
• Conducts on-call support as required and configure computer systems
• Tests new and modified applications prior to implementation in the production environment

Qualifications:

· Bachelor’s degree

· US work authorization REQUIRED

· 4+ years supporting and developing computer based and web applications

· Knowledge of the following programming languages: ASP, ASP.NET, HTML, XML, JavaScript, C#, and SQL

· Knowledge of MS Office SharePoint Server (MOSS) 2007 Administration and Development

· Experience with two and three tier web architecture

· Strong understanding of browser compatibility issues

· Knowledge of relational and non-relational computer databases

· Strong website development and maintenance skills

· Strong verbal and written communication skills

· Solid customer service skills

· Must have high speed internet access such as DSL or Cable

Benefits: Excellent Benefits Package with many perks

BI Technical Director – Data Warehouse

Chicago, IL

POSITION FILLED

Scope of Position:

This Information Services leadership position is responsible for developing and implementing Enterprise-wide Data Warehouse initiatives utilizing the Cognos Business Intelligence and Informatica Power Center ETL mappings tools in the Oracle RDBMS, UNIX and Windows environments, while working under limited supervision.  The ETL work supports the required data movement and integration from multiple systems.  The BI work is necessary to support the reporting needs of our end users.  The Data Warehouse is a key component in our technical environment for cross system clinical and financial reporting.  This position is involved with all phases of software development from design to implementation to solving complex system problems.  A BI Director is actively involved in the execution of multiple projects, ensuring successful development and implementation.  May develop application designs, devise or modify procedures to solve problems and prepare detailed specifications.  This position meets with and completes business requirements with end users on their own.  May create user documentation and training materials or sessions. Completes any other applicable requests from management. May also provide application support to other teams.  This position also requires on-call rotation.

Responsibilities:

• This position provides formalized and continuing work direction and leadership to BI Project Managers and team members and is responsible for the appropriateness, timeliness, and quality of each aspect of the project.
• Works with Project Managers and team to create a high-level, enterprise architecture to support the growing portfolio of BI applications.
• Hires and oversees BI program, BI Project Manager and staff.
• Interfaces with business sponsors
• Reviews all system development project requests and coordinates related team activities
• Conducts overall project management and implementation of major new clinical, financial or integration applications
• Day-to-day support of existing and newly implemented clinical-ambulatory, financial or integration applications
• Adds new modules and features which augment or add to existing applications
• Analyzes Information System needs throughout organization including requirements analysis, product evaluations, recommendations for system selection, implementation, enhancements and support
• Supports applications that require high availability (24x7)
• Advises senior IS management on the status of assigned applications and in setting the technical and application environment
• Builds and maintains relationships with Department Managers, Information Systems Managers and staff and users in all departments
• Partners with other senior IS managers to meet departmental and corporate goals

Qualifications:

- Bachelor’s degree or equivalent work experience.  A degree in Computer Science or Information Systems and/or advanced degree desired

- 10 years of experience supporting technically, planning and managing information systems in medium to large environments

- 5 years of senior management responsibility; overseeing multiple project teams responsible for systems implementation and support

- Data Warehouse experience required

- Hands on experience in one or more areas that are key to this position is a plus (e.g. data modeling, ETL, BI)

- Non project IS experience should include responsibilities in area such as disaster recovery, backup systems, security, computer operations, and hardware planning

- Experience working on IS capital and operating expense budgeting

- Ability to plan, direct and coordinate all activities of multiple applications support group with minimal supervision

- Demonstrated ability in representing the IS Department, its strategies and policies in appropriate administrative and clinical meetings (for internal applicants)

- Proven record of solving highly complex technical application level problems

- Ability to solve highly complex organizational, operational and staff issues

- Programming logic skills and the proven ability to maintain and understand complex applications

- Excellent technical troubleshooting, code debugging and problem solving skills

- Technical knowledge of programming languages, integration, operating systems and conversions

Senior Quality Assurance Specialist

Chicago, IL

The Senior Quality Assurance Specialist acts as the primary resource to ensure the quality of the software, data, training, and documentation delivered during the implementation and maintenance of a new PeopleSoft financials system. Working independently, and supervising varying numbers of contractors and consultants, this position works with functional and technical resources to perform independent testing, audit the quality of delivered functions, data, and documentation, and to ensure that all issues, both real and potential, are reported on a regular basis to the Project Director.

Specific Responsibilities:

· Developing testing plans, data quality plans, and quality standards for deliverables

· Working with project staff to ensure that project deliverables meet the needs of the organization

· Reviewing software and process documentation

· Developing and managing test scenarios to ensure that the implemented software functions correctly

· Working with the team to ensure that testing results are reported and that identified issues are logged and addressed

· Participating in advisory groups and planning committees

· Communicating and evangelizing quality standards to the team

· Performing project-management tasks as assigned by the Project Director

· Working with functional users and auditors to ensure the quality of converted data;

Preferred Qualifications:

· Minimum of three years working in a quality assurance role on a team charged with implementing a PeopleSoft project (Financials not required but preferred)

· Knowledge of load and performance testing;

• Experience working directly with project management, functional analysts, and end-users at all levels of the organization

Application Specialist - Epic Inpatient

Chicago, IL

Position Summary

Support information management needs of various client departments or processes across the organization through project coordination, applications implementation, upgrades, and ongoing maintenance or enhancements.

Essential Job Functions

· Coordinates activities of assigned projects or particular phases of a given project. Develop detailed work plans, timelines; identify appropriate resources needed and provide timely status reports.

· Provides data transfer, access and manipulation of aggregate and comparative data..

· Provides assistance with system selection, system maintenance/upgrade and implementation, including system definition, build, testing and conversion planning and interfaces.

· Creates and modify queries as requested by users. Build and maintain queries’ catalog.

· Develops and monitor testing scenarios and methodology to demonstrate system effectiveness.

· Evaluates system utilization and performance. Participate in system optimization.

Requirements:

Requirements

• Bachelor’s Degree in Information Technology or related training is required.
• Minimum two years of experience installing/supporting applications. Experience in a healthcare related field preferred.
• Epic certification required.
• Ability to articulate facts and ideas clearly and concisely, Excellent customer service and interpersonal skills, Excellent analytical and written and oral communication skills.
• Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.

· Working knowledge of personal computers and Microsoft Windows OS and applications

Application Specialist Epic Professional Billing

Chicago, IL

Position Summary:

Support information management and Epic Professional Billing needs of various client departments or processes across the organization through project coordination, applications implementation, upgrades, and ongoing maintenance or enhancements.

Essential Job Functions:

1. Provides application implementation support, technical guidance, and serve as primary resolution point for all issues regarding assigned applications.
2. Coordinates activities of assigned projects or particular phases of a given project. Develop detailed work plans, timelines; identify appropriate resources needed and provide timely status reports.
3. Provides data transfer, access and manipulation of aggregate and comparative data..
4. Provides assistance with system selection, system maintenance/upgrade and implementation, including system definition, build, testing and conversion planning and interfaces.
5. Creates and modify queries as requested by users. Build and maintain queries’ catalog.
6. Develops and monitor testing scenarios and methodology to demonstrate system effectiveness.
7. Participates in completing user documentation and training procedures.

Requirements

1. Bachelor’s Degree in Information Technology or related training is required.
2. Minimum two years of experience installing/supporting applications. Experience in a healthcare related field preferred
3. Epic Professional Billing experience is required.
4. Ability to articulate facts and ideas clearly and concisely, Excellent customer service and interpersonal skills, Excellent analytical and written and oral communication skills.
5. Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.
6. Working knowledge of personal computers and Microsoft Windows OS and applications.

Senior Programmer Analyst

Chicago, IL

Job Responsibilities:

Develop and implement new functionality that greatly improves clinical care and patient management.

• Implement solutions that help meet our high-level organization-set goals

· Identify limitations within existing product and work with vendor to improve future versions of Epic

· Develop your skill set through a paid certification process

· Build, test and development for EpicCare Inpatient/Outpatient

· Implementation of EpicCare Applications

· Technical Documentation

· Troubleshoot day-to-day issues

· Onsite and On-Call support to users

· Knowledge of reporting tools (e.g. Clarity, SQL)

Job Requirements:

· 4 plus years supporting and developing computer based applications

· Must be familiar with data processing concepts and client server applications

· Knowledge of healthcare applications (e.g. Epic, GE Healthcare, IDX, Cerner, Misys, Vista)

· Experience working with DBMS

· Strong Analytical skills

· Project Management Experience

· Strong verbal and written communication skills

· Epic Inpatient experience and/or Epic Chronicles for programmers Certification preferred 

· Experience programming with Mumps or Cache a plus

· Exposure to healthcare trends, and industry standards preferred

· 4 year college degree preferred or equivalent computer skills/information systems on the job training

Benefits:

Competitive salaries, comprehensive benefits, 2 retirement plans (a 403B & an employer-funded pension) & a generous vacation package.  Great tuition reimbursement program & extensive training curriculum make it an ideal place for continued learning. 

Senior Programmer Analyst – EpicCare Outpatient

Chicago, IL

Overview:

The Sr. Programmer Analyst position is ideal for creative, motivated individuals with experience in IT.   Candidates must be able to thrive in a dynamic work environment and balance their time amongst a variety of tasks and project work.  Work includes:  custom enhancements to electronic medical records (EMR); application upgrade testing; application support; project documentation; and workflow redesign.

Job Description:

• Develop and implement new functionality that improves clinical care and patient management.
• Implement solutions that help meet our high-level organization- set goals
• Identify limitations within existing product and work with Epic to improve future versions
• Develop your skill set through a paid certification process
• This is a full-time, 40 hours per week position which requires “on-call” rotation

.Qualifications:

· 4 year college degree

· 4 plus years supporting and developing computer based applications required

· Must be familiar with data processing concepts and client server applications

· Knowledge of healthcare applications (Epic, GE Healthcare, IDX, Cerner, Misys, Vista)

· EpicCare Ambulatory Certified preferred

· Experience working with DBMS, Crystal or other Reporting Software

· Strong Analytical skills

· Strong Verbal and written communication skills

Required Skills:

· The ideal candidate will have EpicCare Ambulatory Certification

· EpicCare Outpatient or Inpatient experience is preferred

· Experience programming with Mumps or Cache Required

· Exposure to healthcare trends, and industry standards preferred

· Clarity Reporting Skills a plus

· Project Management experience a plus

Responsibilities:

· Build, test and development of EpicCare Outpatient

· Implementation of EpicCare Applications

· Technical Documentation

· Troubleshoot day-to-day issues

· Onsite and On-Call support to users

· Knowledge of reporting tools (Clarity, SQL)

Staff Accountant- CPA

Chicago, IL

POSITION FILLED

Primary Responsibilities:

We have an opening for a self starter with a strong accrual accounting skills and the ability to think and act independently. This position is in our Corporate Accounting group and will require versatility and flexibility to adapt to a variety of different accounting activities in a dynamic environment. Successful candidate must take ownership of their areas of responsibility and demonstrate exceptional decision making skills and the application of judgment in applying generally accepted accounting principles. Our clients are some of the top in the world, European based where 1/3 or our business is in S/W, 1/3 in machinery and industrial goods, and 1/3 in other areas. Our data and servers allows one to work anywhere in the world.

• After a training and transition period you will manage a portfolio of clients which will include the following duties:

1. (Data entry) Gather, prepare, and maintain adequate documentation to support data entries for a broad range of accounting areas including accruals. Apply judgment and correctly interpret GAAP accounting requirements to ensure accounting entries are properly recorded, and substantiated.
2. (Period end reconciliation) Accumulate proper accounting evidence to support end of period reconciliations. Including bank accruals, prepayments, bad debt, etc.
3. Effectively assess risk over accounts and areas of responsibility. Apply judgment to ensure general ledger and financials are accurate and complete.
4. Communicate effectively with Managers and partner in charge.
5. Communicate effectively with clients.
6. Continually assess and design procedures and process flows use in managing clients. Ensure that these work flows are designed to maximize internal controls and efficiency.
7. Prepare documentation for income and other tax return preparation.

• Assist in research of technical accounting issues as needed. Apply proper accounting treatment required as a basis for booking journal entries. Participate in training.
• Maintain flexibility to assist in other areas during periods of peak activity.
• Assist in group projects as needed including acquisitions and other business combination.

Requirements:

• BA or BS in Accounting/Finance or equivalent work experience.

• US GAAP Accrual Method of accounting knowledge REQUIRED

• 3+ years experience with accrual method of accounting in private or public sectors.

• Ability to work independently and make sound decisions.
• Strong research and problem solving skills.
• Detail oriented. Excellent organizational and multi-tasking skills.
• Strong written and oral communication skills.
• Strong PC, worksheet and word processing skills.
• Strong partnership skills, good judgment, energy and enthusiasm.

Preferred:

• Experience with accruals, journal entries, account reconciliations and balance sheet and Income statement preparation.
• Experience in a large company finance & accounting environment.
• Ability to drive process in a fast-moving environment and work effectively with operational as well as financial personnel.
• Experience in accounting software.

• CPA a plus

• International experience a plus

· Fluent in English and one or more languages a plus

Data Modeler- Project Lead

Evanston, IL

POSITION FILLED

Job Description:

This person will be responsible for requirements, design, development and maintenance of the Data Warehouse. The Data Warehouse includes staging areas, integrated data, data marts, cubes and operational data stores. Deliverables include data models, database objects, extracts and BI tool metadata. As a member of the team you will also scope projects, co-ordinate changes, help develop plans and build schedules. This position is a full-time position that will rotate with other team members to be on call.

Job Duties:

This person will:

· Lead small- to medium-size projects supporting the Data Warehouse

· Implement Cognos Business Intelligence, Informatica ETL and metadata applications

· Add new modules and features to existing applications

· Provide leadership to other team members

· Support applications that requirement high availability (7 x 24)

Qualifications:

· Bachelors Degree in Computer Science or Information Systems

· 3+ years of experience as a Data Designer, ETL Developer and BI Developer with a data warehouse (database experience is key, DBA experience not required)

· Designed and wrote scripts to extract, transform, cleanse and load data and metadata (Informatica)

· Strong dimensional modeling skills

· Strong problem-solving and metadata skills

· 3+ years of experience with Informatica PowerCenter

· 3+ years of experience with Cognos, preferably ReportNet

· 3+ years of experience with ERwin or similar modeling tool

· 1+ years of experience with MS Office and MS Project

PROJECT LEADERSHIP SKILLS

· Familiarity with Healthcare industry

· Experience and detailed understanding of iterative system implementation, programming, integration, data conversion and testing techniques

· Strong verbal and written communication, presentation and customer service skills

APPLICATION AND TECHNICAL EXPERTISE

· Ability to solve highly complex technical, organization, operational and people problems

· Technical knowledge of programming languages, integration, operating systems and data conversions

· Programming logic skills and the proven ability to maintain and understand complex applications

· Excellent technical troubleshooting, code debugging and problem-solving skills

Senior Project Manager – Peoplesoft and Kronos

Chicago or Evanston, IL

POSITION FILLED

Job Description:

This position calls for extensive experience with and knowledge of PeopleSoft HRMS applications as well as PeopleTools encompassing (at least) versions 7.x through 8.x. This person is involved with all phases of software development from design to implementation to solving complex system problems. Completes necessary internal reporting and reports status to management. Codes, tests, debugs and documents programs. May develop application designs, devise or modify procedures to solve problems and prepare detailed specifications. Assists with project planning and work scheduling. May create user documentation and training materials or sessions. May instruct, direct and check the work of other applications programming personnel. May have QA responsibilities. Completes any other applicable requests from management. This position is a full-time position that will rotate with other team members to be on call.

Job Duties:

· Lead small to medium-size projects supporting PeopleSoft and Kronos applications

· Install and test application updates

· Prepare detailed specifications for user requested enhancements

· Design, code, test, and debug user requested enhancements

· Unit and System testing

· Problem resolution and debugging

· Create appropriate documentation for updates/enhancements

· Provide guidance and instruction to less experienced programmers as needed

· Create project plans and timelines

Qualifications:

· 4 year college degree in computer science/data processing or equivalent on the job training

· 5+ years of experience as a Programmer/Analyst in PeopleSoft HRMS application suite (HR, Payroll, Benefits Administration, eBenefits, eRecruit, other e Applications) and PeopleTools (Tools, SQR, PeopleCode, AppEngine, Messaging/Component Interface, Workflow)

· PeopleTools 8.4x experience is a plus

· Experience with PeopleSoft 8.x architecture (PIA, appserver, webserver) is a plus

· Oracle SQL database experience

· Experience with Kronos Timekeeper and Workforce applications is a plus

PROJECT LEADERSHIP SKILLS

· Experience and detailed understanding of iterative system implementation, programming, integration, data conversion and testing techniques

· Keep project deadlines and motivate participants to stay on schedule

· Strong verbal and written communication, presentation and customer service skills

APPLICATION AND TECHNICAL EXPERTISE

· Ability to solve highly complex technical, organization, operational and people problems

· Technical knowledge of programming languages, integration, operating systems and data conversions

· Programming logic skills and the proven ability to maintain and understand complex applications

· Excellent technical troubleshooting, code debugging and problem-solving skills

Benefits:

Health Insurance, Life Insurance, Disability and Dental Insurance, Paid Vacation, 401K, Bonus, Tuition Reimbursement, Training, Flex Time

Insurance Industry Principal

Chicago, Philadelphia or North East

POSITION FILLED

Qualifications: Significant experience (10+ years) in Financial Services market is required, with an in-depth knowledge and experience working in the insurance industry. As part of this industry segment experience, the candidate should have 3+ years of related business software experience. Experience in “system dependent” positions is preferred, with a history that involves communicating solution/executive vision at the management level. Management experience is preferred.

Work Environment Job Description: Industry Principal (IP) is responsible for positioning solutions for the Insurance industry segment, and assuming a leadership role within the organization as champion and spokesperson for the financial services industry segment. The IP is also responsible for driving new business through proactive involvement in sales campaigns, bringing credibility, industry experience, and industry contacts to the organization. The IP will be responsible for identifying new solution opportunities within their designated industry segment and focus. The IP shall be considered the central repository of domain expertise – including market trend, product/solution, customer/reference, and competitive knowledge – within the Insurance industry segment.

Compensation Package: Six Figures + 70% Upside potential

Research Associate

Evanston, IL

POSITION FILLED

Job Description:

The Center on Outcomes, Research and Education (CORE) is dedicated to advancing outcomes management and research in a multidisciplinary clinical setting. This research associate position will function as a statistician performing statistical analyses for a variety of research activities, including quality of life measurement studies, clinical trials and healthcare quality improvement, and will provide professional research support, including assistance with preparation of manuscripts, reports, abstracts, protocols and grants.

Job Duties:

• Develop computer programs and perform statistical analyses.
• Assist in the development of research designs and statistical analysis plans
• Assist in the preparation of manuscripts, reports, abstracts, protocols and grants
• Assist in development and implementation of data management and quality assurance procedures, development of data collection forms, and development and implementation of randomization plans
• Create analysis datasets from a variety of file formats, e.g., ASCII files, relational database tables, spreadsheets and SAS datasets

Qualifications:

Masters degree, 1 to 4 Years’ experience in SAS programming and statistical analysis, preferable in a medical or social science research environment. Knowledge of research design and statistical analysis methods; Demonstrated expertise in SAS programming; Experience working with relational databases; Familiarity with Windows-based software; Good verbal and written communication skills.

Excellent benefits, flex hours, and many other perks.

Programmer Analyst-Report Writing

Chicago, IL

POSITION FILLED

Candidate will be required to write reports and provide some application support for the Epic Resolute physician billing application. Reports will be created from an Oracle database using Crystal Reports and data warehousing tools. Candidate may also be required to resolve application problems related to charging, patient statements, claim forms; electronic submissions, and understand and maintain application master files and control tables. Good communication skills are required to deal with both internal and external customers and application vendors. A college degree is preferred. Candidate must have experience working in information systems and/or physician billing departments and should have technical skills such as SQL, MS Excel, MS Windows, Crystal Report writing. Experience with the Resolute physician billing system is preferable, however, experience with other billing systems and programming languages will be considered, such as IDX. The candidate will be required to complete Epic certification in Clarity Financial Report Writing and Resolute Physician Billing Administration.

Benefits:

Health Insurance, Life Insurance, Disability and Dental Insurance, Paid Vacation, 401K, Bonus, Tuition Reimbursement, Training, Flex Time

Sr. Application Analyst

Evanston, IL

POSITION FILLED

Job Description:

The purpose of this position is to facilitate the use of technology by the end-user and to insure that the software system is performing at its highest performance level. This person designs and documents application changes and new features or defects in application area assigned. They prioritize, review and respond to user group requests and participate in user meetings.

This position is 40 hrs/wk with on-call duties 1 week every 6 weeks and is located at our Corporate location in Evanston.

Job Duties:

*Implement, support and enhance current and new application software
*Report Generation
*Create Project Plans and Timelines
*Develop functional specifications
*Install application updates
*Develop test plans

Qualifications:

*4 year college degree preferred or equivalent computer skills/information systems on the job training
*4 to 8 years as an application analyst
*Must be familiar with data processing concepts and have experience working with mainframe or client server applications
*Business and clinical application skills are a plus
*Candidate must be able to work alone and in a team setting and possess good verbal and written communication skills
*Knowledge of Microsoft Office Pro products is necessary
*Customer service skills/experience is required
*In-depth product knowledge
*Excellent problem solving skills.
*Training and presentation skills
*Ability to manage multiple projects simultaneously
*Understanding of testing and quality control
*Ability to create and run test plans
*Knowledge of third party software
*Analytical skills
*Knowledge of product design standards
*Knowledge of healthcare applications, trends and industry standards

Great Place to work, Flex hours, Great benefits

Application Analyst-Kronos Scheduling Systems

Evanston, IL

POSITION FILLED

Job Description:

The purpose of this job is to facilitate the use of technology by the end-user and to insure that the software system is performing at its highest performance level. This person will design and document application changes and new features or defects in application area assigned.

This position is 40 hrs/wk and is located at our Corporate location in Evanston.

This position involves sharing on-call production support with other members of the information systems team/ staff. At times, this may require resolving production support problems during off hours such as nights, weekends and holidays.

Job Duties:

*Support Kronos clocks and Base/Advanced Scheduling
*Implement, support and enhance current and new application software
*Report Generation
*Create timelines
*Develop functional specifications
*Install application updates
*Develop test plans

Qualifications:

*4 year college degree preferred or equivalent computer skills/information systems on the job training
*2 to 4 years experience with 1 year functional and technical experience with the Kronos Workforce Central Application
*Knowledge of v5.x and/or Scheduling is a plus
*Must be familiar with data processing concepts and have experience working with mainframe or client server applications
*Business and clinical application skills are a plus
*Candidate must be able to work alone and in a team setting and possess good verbal and written communication skills
*Knowledge of Microsoft Office Pro products REQUIRED
*Customer service skills/experience is required
*Must have functional product knowledge
*Good problem solving skills
*Training and presentation skills
*Ability to manage multiple projects simultaneously

*Understanding of testing and quality control
*Ability to create unit test plans and run them
*Knowledge of third party software
*Analytical skills
*Knowledge of product design standards
*Knowledge of healthcare applications, trends and industry stand

Great benefits, flex time, great place to work.

Sr. Network Engineer

Chicago, IL

POSITION FILLED

Job Description:

The Sr. Network Engineer will provide technical support on the clients enterprise network and computer systems to provide the highest degree of connectivity, performance and availability feasibly possible.

This position is 40 hrs/wk with on-call duties, rotating shifts and rotating weekends.

Job Duties:

· Server Administration

· Network Administration

· Database Administration

Qualifications:

· Bachelors degree preferred

· Certifications: MCSC, MCDBA, CCA, CCEA, NNCSA, OCP, OCM, CCSA

· 3+ years of experience in supporting network and server systems

· Server Administration – NT, Windows 2000, MS Exchange, Citrix, HP, UX, AIX and Linux

· Network Administration- Nortel/Cisco switches, routers, hubs and wireless devices, Checkpoint Firewall, HP Openview, Network Associates Sniffer

· Database Administration- Oracle, MS SQL, Sybase and Cache

· Enterprise Backups- Legato

· Install/Configure/Repair Server hardware

· Must be able to communicate to peers, subordinates, and upper management in an effective and courteous manner

Great benefits, Flex hours, great place to work.

Sr. Programmer Analyst

Security Administration

Chicago, IL

POSITION FILLED

Job Description:

The purpose of this job is to develop, integrate and maintain data security administration. This person will participate in all phases of software development and/or third party implementation to solve complex issues related to application security. This person will recommend application improvements and will plan, design, code, test and document modules. The Senior Programmer Analyst will also assist team leaders with project planning and will provide training for staff.

This position is 40 hrs/week.
On-Call support is required for after hours on a rotational basis.

Job Duties:

*Implements user security for new computer applications/systems
*Works on software upgrades/enhancements
*Handles special requests
*Provides application security support for users

Qualifications:

*4+ years experience with the design, development and support of computer-based applications
*Strong knowledge of security administration

*Epic working experience a plus
*Technical and conceptual understanding of databases
*Strong programming skills, with an understanding of programming logic

*Strong analytical skills with extensive experience troubleshooting and code debugging at both the technical and application levels
*Excellent communication skills with a strong customer service orientation
*A Bachelor’s degree in Computer Science or equivalent work experience
*Ability to work alone or in a team setting
*Proficiency with Microsoft products such as Microsoft Office

Great Benefits, with Flex hours.

View our website for other outstanding positions.

Data Modeler- Project Lead

Evanston, IL

POSITION FILLED

Job Description:

This person will be responsible for requirements, design, development and maintenance of the Data Warehouse. The Data Warehouse includes staging areas, integrated data, data marts, cubes and operational data stores. Deliverables include data models, database objects, extracts and BI tool metadata. As a member of the team you will also scope projects, co-ordinate changes, help develop plans and build schedules. This position is a full-time position that will rotate with other team members to be on call.

Job Duties:

This person will:

· Lead small- to medium-size projects supporting the Data Warehouse

· Implement Cognos Business Intelligence, Informatica ETL and metadata applications

· Add new modules and features to existing applications

· Provide leadership to other team members

· Support applications that requirement high availability (7 x 24)

Qualifications:

· Bachelors Degree in Computer Science or Information Systems

· 3+ years of experience as a Data Designer, ETL Developer and BI Developer with a data warehouse (database experience is key, DBA experience not required)

· Designed and wrote scripts to extract, transform, cleanse and load data and metadata (Informatica)

· Strong dimensional modeling skills

· Strong problem-solving and metadata skills

· 3+ years of experience with Informatica PowerCenter

· 3+ years of experience with Cognos, preferably ReportNet

· 3+ years of experience with ERwin or similar modeling tool

· 1+ years of experience with MS Office and MS Project

PROJECT LEADERSHIP SKILLS

· Familiarity with Healthcare industry

· Experience and detailed understanding of iterative system implementation, programming, integration, data conversion and testing techniques

· Strong verbal and written communication, presentation and customer service skills

APPLICATION AND TECHNICAL EXPERTISE

· Ability to solve highly complex technical, organization, operational and people problems

· Technical knowledge of programming languages, integration, operating systems and data conversions

· Programming logic skills and the proven ability to maintain and understand complex applications

· Excellent technical troubleshooting, code debugging and problem-solving skills

Great benefits and a great place to work

Sr. Programmer Analyst

Evanston, IL

POSITION FILLED

Job Description:

The purpose of this position is to provide database programming leadership for relational databases used in various research studies created with several different software programs.

Job Duties:

This position will develop research software applications over multiple platforms (i.e., IVR, PDA, Web, Tablet PC, etc.) in order to collect data and support a collaborative environment.

Qualifications:

· Minimum Bachelor’s degree, Master's preferred, in computer science, information systems, or related fields, or the equivalent combination of education, technical training, and experience from which comparable abilities can be acquired.

· Minimum 5-7 years programming experience. Minimum 3-5 years object oriented programming experience using VB.Net, C#.Net, ASP.Net, XML, and SQL Server 2000. Stored procedures required. XML required.

· Proven track record of developing and delivering quality software applications. Proficient in designing, developing, and integrating Microsoft component technologies. Advanced knowledge of relational databases, including MS SQL Server 2000 and Access, and other data systems is required.

· Excellent interpersonal skills; highly organized with the ability to handle multiple projects simultaneously.

Excellent benefits, and great place to work, in the heart of Evanston.

Database Manager

Evanston, IL

POSITION FILLED

Job Description:

The purpose of the job is to provide database programming support and to assist in the development of research software applications.

Job Duties:

· Assist in the development of databases and perform day-to-day data management activities for all research projects at CORE.

· Assist in the development of CORE's central data repository and provide application development support for other projects.

· Assist in quality review support.

· Monitor data integrity and communicate deficiencies.

· Train end-users to properly conduct quality assurance activities against research data.

Qualifications:

· Minimum Bachelor's degree, Master's preferred, in computer science, information systems, or related fields, or the equivalent combination of education, technical training, and experience.

· Minimum of 2 years relevant professional experience, one year as a database programmer.

· Advanced knowledge of data systems, particularly MS Access and SQL Server 2000 design and programming.

· Experience in at least one PC based programming language, such as Visual Basic, VBA or SQL, is required.

· Experience developing .net is preferred.

· Excellent interpersonal skills.

Highly organized with the ability to handle multiple projects simultaneously.

Great Benefits and Great place to work in the heart of Evanston.

Programmer Analyst

Chicago, IL

POSITION FILLED

Candidate will be required to write reports and provide some application support for the Epic Resolute physician billing application. Reports will be created from an Oracle database using Crystal Reports and data warehousing tools. Candidate and may also be required to resolve application problems related to charging, patient statements, claim forms; electronic submissions, and understand and maintain application master files and control tables. Good communication skills are required to deal with both internal and external customers and application vendors. A college degree is preferred. Candidate must have experience working in information systems and/or physician billing departments and should have technical skills such as SQL, MS Excel, MS Windows, Crystal Report writing. Experience with the Resolute physician billing system is preferable, however, experience with other billing systems and programming languages will be considered, such as IDX.

Benefits:

Health Insurance, Life Insurance, Disability and Dental Insurance, Paid Vacation, 401K, Bonus, Tuition Reimbursement, Training, Flex Time

Sr. Programmer Analyst

Hospital Billing Systems

Chicago, IL

POSITION FILLED

Required Skills:

COBOL , CICS, MVS , VSAM, TSO, JCL.

Desired Skills:

Application Development Software (ADS/PLUS)

M/F Operating systems and related IBM utilities

Knowledge of Healthcare billing, registration, and medical records abstracting a plus

Mainframe experience with other financial or billing systems will be considered.

Experience with client server applications and programming languages is a plus

Job Description:

Be able to work independently and as a team player

Be able to analyze existing functions/reports and modify according to user requests

Be able to resolve problems in a timely manner

Provide On-call 24 hour support on a rotating schedule

Responsibilities:

Will be part of a team that will install, enhance and troubleshoot Healthcare hospital billing, registration and medical records abstracting systems.

Be part of a roll out of an entire new account packages and need someone to support and maintain the systems.

Benefits:

Health Insurance, Life Insurance, Disability and Dental Insurance, Paid Vacation, 401K, Bonus, Tuition Reimbursement, Training, Flex Time

Pre-Sales Engineers – Data Storage/Backup & Recovery Integration

NY City, NY; Chicago, IL; Nashville, TN

POSITIONS FILLED

Job Description:

Leading Data Storage/Data Protection Integrator seeks talented Pre-Sales Engineers to join our growing Sales Team. We seek individuals with exp in Pre-Sales related to Technology and specifically for Data Storage & Backup/Recovery technologies. We implement and utilize EMC & Legato Solutions but any exposure to other related Storage and Backup technology is completely applicable. Our Sales team is growing in several locations and it is integral for us to find qualified, articulate, professional Engineers to support and convey the technical aspects related to sales and our clients. Experience in Pre-Sales for Storage and Backup is highly preferred; hands-on implementation is a plus but not required. We seek candidates who can convey and articulate the technologies we provide as solutions to our clients in a clear, comfortable and informative manner. Career growth and opportunity are open ended. If you would like to be considered for a position on our team please forward your resume and compensation requirements for immediate review.

Requirements:

Degree BA or BS or higher, 2-5 years experience as a Pre Sales Systems Engineer in either NYC, NY; Chicago, IL; or Nashville, TN as we need three (3) System Engineers.

OTE: $150-160+ accelerators

Account Executive x 2

Federal Sales

Dallas, TX & San Jose, CA

POSITION FILLED

Job Description:

The Account Executive II in Dallas, TX and San Jose, CA is responsible for deployment of specialized resources to sell total product and service solutions to specified accounts in the Public Sector, specifically Federal Defense agencies such as DOD, DOE, all branches of Military. This position penetrates all functional areas of customers' business, both depth and breadth, to sell company products, services and solutions. Manages multiple sales campaigns simultaneously with specific accounts. Development and maintenance of account plan for assigned accounts.
Sales to specified accounts may occur through indirect channel partners, as well as directly to the end user. Selling skills include prospect identification, proposal generation, professional presentations and closing the sale.
 
Works with little or no direct supervision. Applies specialized knowledge of customer and/or industry and/or product and service pricing plans, competition, marketing objectives and sales skills to sell. Performs sales related administrative functions, including use of Seibel software. May assist in training less skilled sales representatives.
 
The responsibilities listed above are representative of the nature of the work assigned and are not necessarily all-inclusive.
 
Essential Functions: The essential functions listed above are representative of the nature of the work assigned and are not necessarily all-inclusive.
 
Required Education & Experience: Requires a Bachelors degree. Generally, a minimum of 5 years of demonstrated success in a selling role to Federal Defense government agencies.
Demonstrated ability to lead deployment and teamwork of specialized resources from different organizational units. Successful storage sales experience required, as well as experience working with channel partners, such as Value Added Resellers and Value Added Distributors. Travel to assigned customers necessary.
 
Periodic travel beyond regular sales area may also be necessary. Working Environment: Position requires minimal physical effort.
 
OTE: $220+ accelerators
 

Programmer Analyst

Chicago, IL

POSITION FILLED

Job Description:

The purpose of this position is to be involved with all phases of software development from design to implementation to solving complex system problems.

Job Duties:

May provide application support to other teams. Completes necessary internal reporting and reports status to management. Codes, tests, debugs and documents programs. May develop application designs, devise or modify procedures to solve problems and prepare detailed specifications. Ensures adherence to all standards. Endeavors to become an application expert. May create user documentation and training materials or sessions.

Qualifications:

*Certification in Cadence (EPIC) preferred.
*4 year college degree in computer science/data processing or equivalent on the job training.
*Knowledge of programming languages and/or operating systems, the proven ability to program, and programming logic skills.

Web Developer

Evanston, IL

POSITION FILLED

Job Description

The purpose of this position is to implement and support the clients web-based business computer systems.

Job Duties

*Develop, implement, and support custom computer systems.
*Maintain expertise in configuration, deployment and use of these systems.
*Provide training to end users of the systems.

Qualifications

*Bachelor's Degree
*3-5 years developing, maintaining, and supporting computerized information systems.
*Experience training end users to effectively utilize computerized information systems.
*Development of computer information systems using classic ASP, .NET, and C#
*Knowledge of relational and non-relational computer databases.
*Experience with Microsoft technologies, specifically VisualStudio.NET and SQL Server
*Experience creating and maintaining e-commerce applications

Superior benefits, and great place to work.

Project Lead

Evanston, IL

POSITION FILLED

This person will be responsible for developing, managing and updating data models, including physical and logical models of the data warehouse, data mart, staging area and operational data store. Importantly, you will scope projects, manage changes, help develop plans and schedules, and prioritize tasks.

The successful candidates will possess:

- - 3+ years of experience as a Data Designer and ETL Developer with a data warehouse (database experience is key, DBA not required).

- - Skills to design and write scripts required to extract, transform, clean and move data and metadata.

- - Strong problem solving and metadata skills, as well as relational and dimensional data modeling and database design skills.

Great Benefits, Great place to work.

Director of Sales

Dallas, TX

POSITION FILLED

Job Purpose: Second level of management within US/Canada Sales & Service organization. Responsible for leading the sales organization within defined territory to meet sales and service revenue and operating profit objectives. Territory may be geographic or an industry (vertical). In some territories, manages pre-sale systems engineering activities. Develops and maintains strong partnership relationships with other functional/business groups. Develops, recommends and implements a comprehensive sales plan appropriate for territory to support success. Actively and effectively communicates strategies to all job levels within territory. Uses technical skills and industry expertise to provide accurate and timely business plans and forecasts of products, services and solutions offered within the territory. Establishes and maintains influential  relationships with customers, prospects and employees. Coaches and mentors employees on professional development, ensuring appropriate pool of succession candidates. The responsibilities listed above are representative of the nature of the work assigned and are not  necessarily all-inclusive. 

Required Education & Experience: Requires a Bachelors degree in Business or related field. Typically 10 years of directly related experience in successful sales/service organizations within the high technology industry. Strong leadership skills and demonstrated ability to manage and develop people.

OTE: $370+ accelerators

Sr. Programmer Analyst

Unix DBA

Evanston, IL

POSITION FILLED

The open position is for a Sr. Programmer Analyst-DBA.  The databases that we administer are: Cache, Oracle, MS SQL Server.  The skills I am looking for are below.  This list is pretty much in order of importance:

• Unix - solid user-level skills. 
• Oracle administration skills.
• Unix Shell Scripting
• Caché Administration
• MS SQL Server Administration.
• Unix administration skills.

Job Description:

This position will be responsible for database administration tasks for my client. The position is a full-time benefited position. This person will be on a on-call rotation with other members of the team.

Job Duties:

Candidate will be responsible for database administration tasks that include backup/recovery, upgrades, monitoring, tuning, and scripting for Oracle, MS SQL Server, and Cache databases. Candidate will be member of a 7-person team that includes database administrators and UNIX administrators. Candidates without Cache expertise will be trained and expected to quickly learn and perform database administration duties for the Cache database platform.

Qualifications:

4 year college degree in computer science/data processing or equivalent

Each candidate must have experience in some or all of the following:

*Oracle database
*MS SQL Server
*Cache databases
*Unix
*Programming/scripting

Application Developer

Chicago, IL

POSITION FILLED

Job Description

• Design and develop of Microsoft technology applications
• Client project work
• Work in a small efficient team
• Emphasis on quality rapid application development
• Client communication
• Create specs and document

Technical Experience:

- - Microsoft net

- - MS SQL (transact SQL, stored procedures, etc)

- - ASP 3.0

- - VB / VBA Access

- - Crystal Reports

- - Familiar supporting and troubleshooting application on MS servers with IIS (Bonus)

Other

- - Highly motivated

- - Seeking career

- - Professional

- - Work with a team or independently

Great Benefits

Web Applications Engineer

Evanston, IL

POSITION FILLED

Will develop web-based applications that allow business managers to retrieve drill-down reports and charts with information on the effectiveness of their marketing programs. Part of an advanced statistical analysis and reporting system. Candidate must have 3-5 yrs experience and be fluent in ASP.NET, C#, and SQL Server, as well as third-party controls and have previous work experience.  Will interface to SAS tables as well. Interesting and challenging work. Math / statistics knowledge not required but will interface with PhD level statisticians and business analysts.

Great benefits, Life Insurance, HealthCare, Flex hours and time, Casual Dress environment.

Sales Manager

Novi, MI

POSITION FILLED

Territory: All of Michigan, all named accounts

Annual Quota: $16 M

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

Requires a Bachelors degree in related field or equivalent experience. Typically 8 to 10 years in business, sales management, and information technology sales experience required. Embraces and demonstrates corporate core values. Strong leadership skills and demonstrated ability to manage and develop people.

JOB SUMMARY

Responsible for managing the achievement of annual sales goals, to include maintenance of existing accounts and/or procurement of new accounts within an assigned territory. Controls the hiring and training of all field employees to ensure job proficiency and achievement of corporate goals. Advises and coaches employees as to their professional development. Will manage 7 reports, 6 Aes with named accounts and 1 sales Coordinator.

ESSENTIAL FUNCTIONS

Provides accurate and timely forecast of products, services and solutions offered within defined territories. Fulfills the key leadership role in a11 sales activities within his or her territory, including the management and development of matrixed resources.

OTE: $250+

Account Executive- Retail

Chicago, IL or Any Midwest City

POSITION FILLED

In this important position, you will assume a leadership role within assigned accounts, both for the virtual account team and in account transitions. We will rely on you to establish trusted advisor relationships with executives across divisional areas in each account; proactively build successful relationships with strategic partners; position client to win sales opportunities by developing and driving effective selling strategies; and continuously gather knowledge of competitors and how to effectively position the clients solutions against them. You will also manage the details of all your assigned accounts; strive to grow each sale into a strong account reference for the client; support all promotions and events in the territory; provide accurate and timely updates to all customer, pipeline, and forecast reports; develop an Individual Business Plan and review on a continual basis with your manager; and proactively seek to contribute to our growth objectives by acting as a mentor to new Level I and II AE's and other employees as needed.

To excel in this role, you must have at least 5 years of prior experience in business application software sales, preferably in an ERP selling environment, experience in a lead sales role for a team selling environment, and previous success in handling large accounts over lengthy sales campaigns in a fast-paced, consultative, and competitive market. A Bachelor's degree is required for this position. General familiarity with consultative selling methodologies and a Master's degree are preferred.

OTE: $250K + accelerators

Programmer Analyst X2

Chicago, IL

POSITION FILLED

Candidate will be required to provide application support for the Epic Resolute physician billing application at the client site. Candidate will be required to resolve problems related to charging, patient statements, claim forms; electronic submissions, and understand and maintain application master files and control tables. Good communication skills are required to deal with both internal and external customers and application vendors. Candidate will be required to have a degree, experience working in an information systems department and should have technical skills such as SQL, UNIX, MS Excel, MS Windows, Crystal Report writing, and Cache programming. Experience with the Resolute physician billing system is preferable, however, experience with other billing systems and programming languages will be considered as well.

Sales – Account Executive X 2

Chicago, IL

POSITION FILLED

Candidates selected for the Account Executive Position help set challenging goals, discover their true potential, and are expected to take full advantage of the resources to achieve business results. Account Executives are expected by virtue of the selection process to “ramp up” quickly and demonstrate leadership promise. AE’s are expected to contribute to the overall business objectives of assigned revenue goals using prescribed methods.

Job Description: Sales- Account Executive

The Chicago office is looking for a strong individual to join us in leading mission to capture market share in the growing Information Life Cycle market segment. Internalizing that vision and developing an action plan on client acquisition strategies is key.

The candidate will be responsible for selling Information Lifecycle Management (ILM) solutions which is a data storage process that helps our customers identify how they should store information. ILM provides guidelines on the type of equipment data should be stored on and for how long. The candidate will be responsible for driving ILM product offering roadmap through the Idea – Definition – Commitment. The AE will generate product requirements and prioritize deliverables such as proposals and Return on Investment scenarios.

Responsible for deployment of specialized resources to sell total product and service solutions to specified accounts.

The account executive will penetrate all functional areas of customers' business, both depth and breadth, to sell company products, services and solutions. Manages multiple sales campaigns simultaneously with specific accounts. Development and maintenance of account plan for assigned accounts. Sales to specified accounts may occur through indirect channel partners, as well as directly to the end user. Selling skills include prospect identification, proposal generation, professional presentations and closing the sale.

Applies specialized knowledge of customer/industry/product/service pricing plans, competition, marketing objectives and sales skills to sell. Performs sales related administrative functions, including use of Seibel software. May assist in training less skilled sales representatives. The responsibilities listed above are representative of the nature of the work assigned and are not necessarily all-inclusive

Required Skills

• Analytical capabilities (both financial and strategic)
• Strong communication capabilities (both generating presentations/documents and presenting to all levels)
• Must have strong inter-personal (i.e. persuasion/teamwork) skills
• Technology/storage experience a must

Requires a Bachelors degree, an MBA or equivalent is highly desired. GPA of 3.0 on a 4.0 scale or greater. Generally, a minimum of 3+ years of professional work experience, specifically in a sales role. Comfortable in a highly competitive setting, selling to C-level decision makers, and securing $200,000 up to multi-million dollar sales campaigns. Demonstrated ability to lead deployment and teamwork of specialized resources from different organizational units. Experience working in a competitive market, such as business consulting, enterprise software solutions, and complex hardware solutions. Travel to assigned accounts in the Chicago area is required

Must be able to pass all pre-employment screening i.e. Background Check & Drug Screen

OTE: $200+ Accelerators

Customer Service Manager

Chicago, IL

POSITION FILLED

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

This position requires a Bachelors degree in Business, or related field experience, typically 7 or more years experience in successful service organizations within the high technology industry.  Strong leadership skills and demonstrated ability to manage and develop people. Must have knowledge of the SAN and/or MVS environments as well as with open systems and technology in general.

JOB SUMMARY

The Customer Services Manager is responsible for managing the field service delivery process through the efforts of a field service team. The CSM is expected to perform the role of General Manager for their assigned area, responsible for revenue and profit growth, customer satisfaction and employee satisfaction.

ESSENTIAL FUNCTIONS

Responsibilities include insuring consistency and improvements in the delivery of services, process improvement, productivity, financial performance and level of service. The Customer Services Manager has full accountability for the following: -Field management of profit and loss performance on their team -Responsible for forecasting the future revenue performance of their assigned territory. -Year over year improvement in the area of level of service delivery and revenue performance. -Workforce Preparedness (skills enhancement, employee satisfaction, employee development) -Leadership and support to the CSE organization and sales organization -Human Resource Management of the field workforce -Responsible for forecasting the future needs of the organization in the areas of training, tools, and processes. -Primary Interface to clients for customer satisfaction, including problem resolution. Management of 18 technical customer service reps.

Sales Manager

Houston or San Antonio or Austin, TX

POSITION FILLED

Territory: San Antonio, Austin and Louisiana

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

Requires a Bachelors degree in related field or equivalent experience. Typically 8 to 10 years in business, sales management, and information technology sales experience required. Embraces and demonstrates corporate core values. Strong leadership skills and demonstrated ability to manage and develop people.

JOB SUMMARY

Responsible for managing the achievement of annual sales goals, to include maintenance of existing accounts and/or procurement of new accounts within an assigned territory. Controls the hiring and training of all field employees to ensure job proficiency and achievement of corporate goals. Advises and coaches employees as to their professional development.

ESSENTIAL FUNCTIONS

Provides accurate and timely forecast of products, services and solutions offered within defined territories. Fulfills the key leadership role in all sales activities within his or her territory, including the management and development of matrixed resources.

The sales manager must have at least 5 years experience as a sales manager, and at least 7 years sales experience in the IT industry. This position has 6-9 direct reports made up of Account Executives and Channel Development Executives.

The sales manager should have experience in the computer software and hardware industry, along with tape and disk storage experience. This position will be managing “Sales hunters” with high energy to over achieve.

Top candidates will have a solid track record of managing sales reps in the technical industry. They should have contacts in the territory and they should be able to bring something to the table that can be of use to the people that will report to them.

Travel is 2-3 nights a week.

OTE: $220K

Financial Manager

Dallas, TX or Houston, TX

POSITION FILLED

Position Summary:

The Financial Manager performs a variety of financial management functions in support of the Sales, Customer Services, and Professional Services teams along with regional management to achieve/business goals. The primary emphasis of the position includes the development and coordination of all financial and contractual components around a business opportunity that are acceptable to the customer while maximizing revenue and margin across all business activities. As an integral part of the sales team the FM is the principal financial advisor and a key sales and planning strategist in the development of forecasts, quotas, budgets, and P&L reviews. In addition, the FM provides guidance and leadership in the area of finance for all business initiatives, as well as manages the transactions through revenue recognition.

Job-Specific Performance Dimensions:

• Provides expertise and guidance to sales team and specified management in financial analysis, budgeting, sales forecasting, sales systems and tools, and revenue recognition

· Acts in a fiduciary capacity to ensure that all deals are structured to adhere to policies, guidelines and the Finance Code of Ethics.

• Assesses the financial impact of complex customer business opportunities and develops appropriate proposals that support business objectives.
• Negotiates and closes a sales/service opportunity in conjunction with the sales team, Customer Service Management, and Partners
• Constructs innovative solutions for sales opportunities.
• Coordinates contract negotiation, addresses and resolves business issues, works with Contract Department to address and resolve legal issues.
• Acts as the sole authorized field employee who can execute approved contracts, schedules, purchase orders, SOW’s, and agreements.
• Manages relationships and programs with leasing partners to present appropriate leasing options to customers.
• Provides pricing direction and approval to sales team.

• Provides competitive pricing feedback to the pricing desk.
• Approves shipment exceptions, evaluations, and loaner agreements.
• Provides business level verification and approval for programs and processes outside the normal systems (eg Compensation exceptions, Compensation bonus programs, FM Worksheet)
• Manages and facilitate unique customer procurement and contractual requirements (eg State and Local, GSA, Banking)
• Partners with sales manager to assist in directing the sales team.
• Acts as the point of contact to identify and analyze non-standard components of potential opportunities. Coordinates resolution utilizing appropriate corporate resources.

• Works with service renewal team in an advisory capacity with respect to named accounts.
• Assists in the design and implementation of local and regional sales initiatives with Director and Sales Manager to generate new business

• Works with Sales Manager and Sales coordinator to manage the sales forecast for linearity, accuracy, and timeliness.
• SNRR and Accounts Receivables.

• Works with Channel Sales Executives and other sales team members to track and reconcile Point-of-Sale reporting.
• Provides guidance on indirect channel meet comps and establish one off pricing.
• Displays appropriate knowledge of information technology environments, data storage products, the data storage industry, and technology sales environments.

General Performance Skill Dimensions:

• Possess strong leadership and organizational skills.
• Strong interpersonal skills to deal with broad base of people.
• Ability to take a lead role with a team of specialized resources
• Exhibits depth and breadth of business knowledge that includes company and industry knowledge.
• Understands the competitive landscape of sales and service pricing.

• Ability to develop and maintain effective relationships with internal and external customers while building personal trust and credibility.
• Superior business writing skills.
• Superior skills with business and financial software tools.
• Ability to deal with ambiguity, adversity, and deadlines.
• Excellent time management skills and ability to set and adjust priorities.
• Knowledge of finance, analysis, budgeting, sales forecasting, and accounting.
• Effective coaching and counseling skills
• Exhibits strong negotiating skills

Position Requirements:

• 5+ years of business experience in a financial related job

• Bachelors’ degree in business administration, preferably with a finance or accounting emphasis or equivalent work experience.
• Experience in a sales/service organization preferred.
• Equipment leasing experience and knowledge desirable.

ILMS Sales Manager

Chicago, IL or Dallas, TX

POSITION FILLED

My client, an industry leader in the information storage industry is looking for a Sales Manager to manage 10 – 12 Information Life-Cycle Management Solutions Sales people. These sales people are responsible for selling our ILMS product set which includes hardware, software and professional services.

JOB DESCRIPTION:

The person in this role will be managing the sales people that are responsible for working with direct account and overlay selling, order fulfillment through both the direct and indirect channel primarily to Fortune 1,000 corporations throughout the Central Region and Canada.

We seek a person who can be a leader to the sales force that is responsible for selling our ILM product set, and who is “ON-FIRE” in driving ILM revenue!

A Bachelors degree combined with 5+ years of demonstrated success selling storage related disk, tape, SAN, backup software and professional services is a MUST!

We are seeking a person who has a proven track record of selling storage business solutions into specific industry verticals, or select industry segments.

The “right” candidate will be able to coach their team in working at varying customer levels with a view to identify and uncover business opportunities.

Qualified candidates must have business tools to articulate business values of proposed solutions-financial, operational and business justifications.

We are looking for a history of developing sound business relationships at “C” levels as well as Department levels.

Top candidates will have the ability to demonstrate measurable differences (not feed and speed related) that differentiate my clients Information Lifecycle Management Solutions (ILMS) from our competitors!

We are looking for an exceptional Storage Sales Manager that has been successful in developing and demonstrating cost of ownership models, ROI models, and developing and structuring financial proposals, combined with the ability to co-develop decision making purchase criteria with our customers to help cost justify ILM Solutions versus cost reduction policies.

Proven success in developing relationships and assisting customers with problem definition, craft creative solutions and demonstrate the impact of the proposed solutions, then turn around and help our client sell the solution internally are key assets for this position.

We feel that the ideal candidate will be able to see the “big picture” yet possess intimate knowledge of the sales cycle to be able to see opportunities to position and sell services that create hardware, software and networking add-on revenue.

OTE: $250-270K +

Account Executive

Detroit, MI

POSITION FILLED

Large Software client needs a seasoned account executive to cover the automotive industry in the Midwest. Must have application sales experience, experience selling large enterprise accounts of $2 Billion or greater and has achieved application sales of $3-5 Million.

Will have 20-30 large accounts in the Midwest.

Target income $310+ with excellent base, and benefits.

Channel Sales Manager

Dallas, TX

POSITION FILLED

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

Requires a Bachelors degree or equivalent combination of education and experience. Generally, a minimum of 5+ years of experience in Channel sales with demonstrated success in a selling role. Must have experience in solution selling and must understand the partner community and should have worked with them in the past several years.

Technology oriented sales experience preferred, as well as experience working with, or for, channel partners, such as Value Added Resellers and Value Added Distributors. Travel within assigned territory necessary. Periodic travel beyond regular sales area may also be necessary.

JOB SUMMARY

Responsible for the sale of products, services and solutions to channel partners (resellers) within an assigned territory. Works with sales managers and sales executives in assigned territory to identify opportunities and close sales with reseller/channel partners. Provides first level channel conflict resolution within assigned territory. Responsible for first level 'meet comp' (meet competition pricing requests) for channel partners by providing pricing discount recommendations. Responsible and accountable as the primary source for all information regarding partner sales and forecasts in assigned territory. Communicate to channel partners and sales staff how sales teams effectively work with channel partners. Secondary contact for keeping partners updated with our product rollouts and updates. Promote channel and product training programs. Identifies and recommends new partner relationships and recommends discontinuation of relationships

OTE: $150K +

Territory: North Texas and Oklahoma

Sales Manager

Chicago, IL

POSITION FILLED

This position will be taking care of the Territory Sales people.  They are hunters so the candidates must have the desire to manage these type of sales people

Job Purpose: Responsible for managing the achievement of annual sales goals, to include maintenance of existing accounts and/or procurement of new accounts within an assigned territory. Controls the hiring and training of all field employees to ensure job proficiency and achievement of corporate goals. Advises and coaches employees as to their professional development. 

Essential Functions: Provides accurate and timely forecast of products, services and solutions offered within defined territories. Fulfills the key leadership role in a11 sales activities within his or her territory, including the management and development of matrixed resources.

Knowledge, Skills, Abilities:

Required Education & Experience: Requires a Bachelors degree in related field or equivelent experience.  Typically 8 to 10 years in business, sales management, and information technology sales experience required. Embraces and demonstrates corporate core values. Strong leadership skills and demonstrated ability to manage and develop people.

Account Executive II

Grand Rapids, MI;

Chicago, IL,

POSITION FILLED

Job Purpose: Responsible for deployment of specialized resources to sell total product and service solutions to specified accounts. Penetrates all functional areas of customers' business, both depth and breadth, to sell company products, services and solutions. Manages multiple sales campaigns simultaneously with specific accounts. Development and maintenance of account plan for assigned accounts. Sales to specified accounts may occur through indirect channel partners, as well as directly to the end user. Selling skills include prospect identification, proposal generation, professional presentations and closing the sale. Works with little or no direct supervision. Applies specialized knowledge of customer/industry/product/service pricing plans, competition, marketing objectives and sales skills to sell. Performs sales related administrative functions, including use of Seibel software. May assist in training less skilled sales representatives.   The responsibilities listed above are representative of the nature of the work assigned and are not necessarily all-inclusive. 

Required Education & Experience:

Requires a Bachelors degree or equivalent combination of education and experience. Generally, a minimum of 3 years of demonstrated success in a selling role. Demonstrated ability to lead deployment and teamwork of specialized resources from different organizational units. Technology oriented sales experience preferred, as well as experience working with channel partners, such as Value Added Resellers and Value Added Distributors. Travel to assigned customers necessary. Periodic travel beyond regular sales area may also be necessary. 

Systems Engineering Manager

St. Louis, MO or Kansas City

POSITION FILLED

• This position will be managing 10 – 15 SEs .
• Must have a minimum of 5 years of experience managing SEs in the Storage industry.
• Must have 5 years of experience as a mainframe or open systems SE.
• Storage experience is a must for this role.
• Pre Sales experience is a must

JOB SUMMARY

Join a successful team that sells and supports the best computer storage devices in the industry! You will be responsible for providing leadership for a team of highly skilled pre-sales systems engineers. You will be responsible for managing the hiring and training of field system engineers to ensure job proficiency and achievement of corporate goals. You will advises, coach, mentor systems engineers in their daily jobs and their professional development. Coordinates with other department managers to provide a solution/strategy for meeting our customers business requirements. Provides and coordinates sales/marketing solutions through leadership and technical guidance to Systems Engineers, with regard to current and future products, services and solutions. Supports achievement of annual sales revenue goals.

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

Bachelor's degree in related field, or equivalent experience, and typically has eight (8) years related experience. Understands strategies for developing business solutions, capacity planning and performance requirements. Previous competitive experience within the area of complex systems and peripheral products. Previous management experience and demonstrated organizational skills required. Requires embracement of defined corporate core values. Previous sales experience is an asset. Outstanding communication skills

ESSENTIAL FUNCTIONS

The individual will be responsible for supporting one or more Sales Manager's territories and will be goaled on those Sales Managers revenue quota. The individual will manage the Systems Engineers in those territories and their activities so that 1) the sales revenue goals are meet 2) our customers are satisfied that we meet or exceeded their expectations 3) our employees are satisfied with their individual development and overall job satisfaction.

REQUIRED SKILLS

This position requires management experience in the information technology field, data storage preferred. You will need to possess excellent interpersonal skills, effective oral/written communications, organizational, and presentation skills.

DESIRED SKILLS

Previous experience managing successful Pre-Sales Systems Engineers team is highly desired. Knowledge of the sales territory customer base and storage products is a plus.

Base: $115,000-120,000 + up to 20% Bonus

Customer Service Manager

St. Louis, MO

POSITION FILLED

· This position will be managing 27-28 SCEs

· The candidate must live in the St Louis, MO area.

· The P and L for the position is $8M - $10m per month

· This position will cover KS and MO with most of the clients in St Louis

· Candidates should have 7 -8 years of people management experience.

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

This position requires a Bachelors degree in Business, or related field experience, typically 7 or more years experience in successful service organizations within the high technology industry. Strong leadership skills and demonstrated ability to manage and develop people.

JOB SUMMARY

The Customer Services Manager is responsible for managing the field service delivery process through the efforts of a field service team. The CSM is expected to perform the role of General Manager for their assigned area, responsible for revenue and profit growth, customer satisfaction and employee satisfaction.

ESSENTIAL FUNCTIONS

Responsibilities include insuring consistency and improvements in the delivery of services, process improvement, productivity, financial performance and level of service. The Customer Services Manager has full accountability for the following: -Field management of profit and loss performance on their team -Responsible for forecasting the future revenue performance of their assigned territory. -Year over year improvement in the area of level of service delivery and revenue performance. -Workforce Preparedness (skills enhancement, employee satisfaction, employee development) -Leadership and support to the CSE organization and sales organization -Human Resource Management of the field workforce -Responsible for forecasting the future needs of the organization in the areas of training, tools, and processes. -Primary Interface to clients for customer satisfaction, including problem resolution.

Open Systems Senior Systems Engineer

Chicago, IL

POSITION FILLED

Territory:

This position with be working the western and southern suburban areas of Chicago. The manager will only consider candidates that live within one hour drive of downtown Chicago.

Requirements:

Manager would like someone that has worked for a main competitor or a VAR competitor.

Pre sales SE is a must. If they do not have pre sales experience they must have exceptional people skills with a solid technical background.

This is an Open Systems position. The manager will take UNIX or NT. He is not looking for someone with a mainframe background that just started in Open systems. This needs to be a solid open systems person.

2-3 years of experience in pre sales and 4 years in the storage industry

Candidates with strong people skills will be the only candidates that move forward for second round interviews.

Channel Development Executive

Houston, TX,

St. Louis, MO,

Kansas City, KS

Chicago, IL

POSITIONS FILLED

Job Purpose:   Intermediate level sales representative responsible for selling storage solutions, and company products and services, indirectly through Value Added Distributors, Value Added Resellers, OEM partners as well as directly to the end user in assigned territory (usually a geographic area). Selling skills include prospect identification, proposal generation, professional presentations and closing the sale. Requires the use of the Clients Sales Management Process systems and tools for account and sales performance tracking. Performs sales related administrative functions, including use of Seibel software. Typically works with regular supervision of sales manager. Applies knowledge of customer/industry/product/service pricing plans, competition, marketing objectives and sales skills to develop territory and account plans to sell. 

EDUCATION AND EXPERIENCE:

 -Requires a Bachelors degree or equivalent combination of education and experience. 
 -Generally, a minimum of 1 year of demonstrated success in a selling role. 
 -Technology oriented sales experience preferred, as well as experience working with, or for, Value Added Resellers and Value Added Distributors. 

Working Environment: No special physical demands or working environment.

Travel: Travel within sales area necessary. Periodic travel beyond regular sales area may also be necessary. 

Customer Service Engineer

Chicago, IL, Madison, WI, Columbus, OH

POSITION FILLED

JOB SUMMARY

Primary responsibility: Installation and maintenance of Clients and other selected MVS and Open Systems products. Performs technical account management and attend meetings with customers to discuss the technical issues.

MINIMUM KNOWLEDGE/SKILLS/ABILITIES

Must possess PC skills commensurate with position, and must demonstrate proficiency with all software and program applications required for this position. Must have excellent interpersonal skills and can communicate clearly and concisely. Can demonstrate proper oral and written language when communicating to customers and co-workers. Is able to demonstrate orderly, systematic and detailed approach to work assignments. Has a strong ability to analyze problems and is very methodical in solving problems. Is willing to take appropriate risks and accept accountability for actions. Is able to display a high degree of tact and diplomacy, and works well with others in solving customer problems. Encourages team efforts and strives for teamwork effectiveness. Must be a self-directed learner seeking to continually learn new skills. Electronic Technical school graduate or equivalent. Two years experience as an Associate Network Customer Service Engineer or three years e! equivalent

ESSENTIAL FUNCTIONS

Install and maintain Clients and other selected equipment in MVS environments. Assemble and install hardware and execute diagnostics with little or no supervision. (Would be more appropriate for NCSE) installs EC's without assistance diagnose problems and effect repairs. Perform preventative maintenance and emergency hardware repair. Gather and assist in the evaluation of failure data. Maintain hardware and test equipment at correct revision levels. Manage problem identification, problem escalation, and may provide some training and technical support to Associate Customer Service Engineers. Establish and maintain site logs. Provide basic operational training to customers. May assist with the preparation of technical presentations. Establish positive customer relationships and ensure customer satisfaction. Prepare personal expense reports and time reporting. Open and close Clarify and Pinnacle cases in a timely manner. Assist with site audits.

PHYSICAL DEMANDS/REQUIREMENTS

Must be responsive to Clients 24-hour customer service commitment and follow the Clients alert procedures. Must be able to work different shifts and be on call as necessitated by the territory and the Customer Service Manager. Must be able to carry a minimum of 30 lbs. Must have own transportation. Some travel required.

Pre Sales System Engineer

Overland Park, Kansas

POSITION FILLED

My client is one of the preeminent providers of network storage products. They provide Open, Intelligent and Integrated solutions that combine storage products, storage management software and storage services to help customers collect, move, store, share and protect all types of digital content on platforms ranging from laptops to enterprise servers.

We are currently looking for an Open Systems, Pre-Sales Systems Engineer in the Overland Park, Kansas area. This position is responsible for providing technical marketing support in the areas of software necessary to aid in the sale, installation and use of Storage products. Duties will include but are not limited to; implementing marketing aids, documentation, answering technical questions, aiding in complex system configurations and providing technical support to Systems Engineers

REQUIREMENTS:

Qualified candidates will have 7+ years of experience working as a Pre-Sales System Engineer in an Open Systems customer-computing environment.

Must have a strong technical background in UNIX and NT environments.

The top candidates will have a proven track in supporting several Account Managers by presenting complex enterprise solutions to all levels of clients.

A successful background in creating and fostering technical relationships within large customer accounts is a must for this role.

Knowledge of Back-up Solutions, Disaster Recovery and Business Continuity techniques will be required.

Candidates with experience in the storage industry is required.

Oral and written communication and presentation skills are a must for this position.

Position requires day trips 1 – 2 times per week.

Product Sales Specialist

St. Louis, MO

Overland Park, KS

POSITION FILLED

This is a technical Sales position, a pre sales systems engineer that now successfully sells and has the following experience.

• A proven track record of Selling Storage business solutions into specific industry vertical or select industry segment.
• An intimate understanding of industry business drivers.
• Ability to work at varying customer levels with a view to identifying and uncovering business opportunities.
• Can use business tools to articulate business values of proposed solution- Financial, Operational, and business justification.
• Ability to demonstrate measurable differences (not feed and speed related) that differentiates solutions from competitive offerings.
• Ability to develop and demonstrate cost of ownership models.
• Able to develop and structure Financial proposals.
• Assist customer with problem definition and creative solution and demonstrate impact of proposed solution.
• Assist customer to cost justify and sell the solution internally.
• Focus on early stages of sales cycle with the view to positioning and selling services that create hardware, software and networking revenue drag.
• Able to co-develop decision making purchase criteria with customer.
• Ability to cost justify solutions versus cost reduction.
• Ability to not only communicate value but through use of business modeling tools demonstrate business value of solution.
• Ability to develop sound business relationships at “C” levels and departmental levels.
• Relationship built of professional ability, i.e. trust built on ability to deliver.
• Excellent writing and oral communications skills.

· Ability to “sell” the full range of products and services.

Sales Account Manager

Consulting Services

Chicago and Bloomington-Normal, IL

POSITION FILLED

Reputable National firm (North America, Central America and Canada) with a proven track record of providing clients with high value temporary staffing based solutions across: Consulting, Systems Integration, and Application Outsourcing that help their clients improve workforce performance is seeking a qualified "hunter" sales rep who is Chicago based and has 2(+) years of experience selling IT solutions to clients in Chicago, 10-15 years experience for the position in Bloomington-Normal, IL.

Candidate should have sold services/solutions in the range of 100k-1 million. Should also be familiar with the IT world but does not need to be a tech expert. Candidate should have a Rolodex of contacts, experience in making proposals and delivering presentations, and have a track record of owning revenue numbers and reaching goals/quotas.

Base salary is commensurate with experience, with total first year projected earnings of $150-200K+ depending on sales.

Application Sales Representative

Milwaukee, WI

POSITION FILLED

Job Description:

Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts). Deals are not usually complex.

Detailed Description:

Sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.

Requirements:

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Minimum 3 or more years of sales experience with focus on large strategic accounts including applications sales experience. Successful sales track record. Interaction with C level players. Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent communication, negotiating, and closing skills. Strong marketing skills. Travel may be required. Typically bachelor degree or equivalent.

Technology Sales Representative

Milwaukee, WI

Commercial East Technology Sales

POSITION FILLED

My Client is looking for experienced sales professionals to sell it's core technology Application Server products. Will call on companies in Wisconsin geography.

Brief Description:

Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts). Deals are not usually complex.

Detailed Description:

Sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and qualifications through contract negotiations, signing, and post-sales support. Leverages the Clients sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.

Requirements:

Job duties are varied and complex requiring independent judgment. May have project lead role. Minimum 5 years field sales experience including technology sales experience. Ability to forecast, manage sales expenses, and successfully close new business. Business development, prospecting and presentation skills. Excellent communication skills and problem solving ability. Proven track record of exceeding sales objective and territory/account development. Experience as the focal point for clients for all sales and related issues. Travel may be required. Typically bachelor degree or equivalent.

Successful sales history with most recent experience in software sales for the past 3-5 years. Must have license software sales experience. Prefer experience selling database, application server, BI & DW, portal and tools. Solid closing and prospecting skills Proven quota attainment history Strong interpersonal communication skills.

Manager, Customer Support

Chicago, IL

POSITION FILLED

PURPOSE

Manage all activities and systems related to technical product support, including activities that facilitate the resolution of technical problems, which results in a very positive customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

§ Assist in timely delivery of product fixes to users with product problems and improved quality of product releases.

§ Assist in establishing repeatable and measurable training and certification programs for internal staff and channel partners.

§ Assist in defining the content for all existing and new support offerings.

§ Implement the methodology used to deliver support solutions, including customer satisfaction surveys.

§ Adhere to and enforce all project methodology.

§ Promote and maintain a high quality, professional, service-oriented company’s image among users.

§ Manage the expectations of customer base regarding resolution of their product problems.

MANAGEMENT RESPONSIBILITIES

§ Take action to learn, teach and support Clients Foundations for Excellence, Employment Policies, Business Practices, and Value Programs.

§ Demonstrate leadership by regularly summarizing performance results with staff in support of our Performance Management System.

§ Manage positive behavior by actively executing the techniques offered in the Working Styles behavior profile system.

§ Maximize productivity by following the topics included in Clients Management Guide.

§ Manage non-direct report teams by understanding position responsibilities and priorities, then implementing the Team Program.

§ Demonstrate positive self-confidence and business maturity in professional relationships.

§ Enhance technical and professional knowledge by attending workshops/training, reviewing professional publications, establishing professional networks, and participating in professional associations.

§ Regularly meet with and document status of assignments, discuss priorities and communicate issues and needs to direct-report manager and direct report staff.

§ Monitor, evaluate, and take action to attain planned results.

§ Manage personnel activities of direct report staff.

§ Effectively communicate through listening, speaking, writing and presenting.

§ Identify, address and resolve conflict immediately while maintaining a positive work environment.

§ Develop and execute recruitment and retention programs in support of Head Count Requisition System.

IMPACT ON BUSINESS

This position has high impact on influencing customer satisfaction and promoting long-term relationships. This position impacts the perception of our company and offerings in the public view.

COMPETENCIES AND SKILLS

§ Ability to address and resolve conflict

§ Excellent analytical and problem solving skills

§ Strong verbal and written communication skills

§ Ability to build relationships at levels within the organization and with customers and partners

§ Ability to lead, motivate and manage for results

§ Strong business, operations and technical acumen

EDUCATION AND EXPERIENCE

§ Bachelors degree in Information Technology or Business Administration + 6 years experience preferred, or equivalent experience

§ Advanced degree in Business Administration or Project Management a plus

§ 5-10 years solid hands-on experience in the day-to-day administration of software support

§ 2-3 years experience managing staff required

Security Administrator - Sr. Programmer Analyst

Chicago, IL

POSITION FILLED

Department: Information Systems

Minimum Education: 4 year college degree in computer science

Qualifications: Typically requires 4-8 years supporting and developing computer based applications, and security administration. The candidate needs excellent communication skills, in-depth application knowledge, knowledge of programming languages and/or operating systems, the proven ability to program, and programming logic skills. This person should also have an understanding of relationships among hospital departments. Excellent technical troubleshooting, code debugging, and problem solving skills at both technical and application levels. Customer service skills, technical design skills and excellent analytical skills are required.

Job Summary: This position is primarily involved with the development and maintenance of integrating application security from disparate application systems, including but not limited to Epic, Peoplesoft, etc. This will require familiarity with databases and user authentication. The person must be able to weigh business needs against security concerns and articulate issues to management. They will be involved with all phases of software development and or third party application implementation to solve complex system problems related to application security support. This person recommends application improvements, and may provide application support to other teams. The candidate completes necessary internal reporting and reports status to management. Plans, designs, codes, tests, debugs and documents programs. May develop application designs, devise or modify procedures to solve problems and prepare detailed specifications. Assists team leaders with project planning and work scheduling. Provides expertise and/or training to less experienced programmer/analysts and/or to clients and/or other employees, and ensures adherence to all standards. May create user documentation and training materials or sessions and completes any other applicable requests from management.

Additionally they must complete any other applicable requests from management.

Programmer Analyst III

Chicago, IL

POSITION FILLED

Job Description:

The Programmer Analyst III utilizes standard software engineering/development practices to lead the requirements analysis, specification definition, software development, testing, and implementation for simple to moderately complex software products. The Programmer Analyst III will rely upon project management methodologies to architect solutions with Cache (M or Mumps), demonstrative knowledge of Epic software and web architecture and web development (XML, HTML, IIS, ASP, etc.), and project management skills. Perform application maintenance/customization on Epic Systems Epic Care module and other 3rd party software.

Requirements:

· (2–5) years Experience with Epic Systems EpicCare ambuletory clinical application module, or MyChart software products.

· Bachelors Degree (Computer Science or Business).

· Computer programming skills in MUMPS/Cache, COBOL required.

· 3rd and 4th Generation programming language (SQL,Visual Basic, Java, C++, etc.) required.

· Knowledge of Microsoft Applications required.

· Full system developmental lifecycle experience required.

· Systems Analysis and Design experience required.

· Knowledge of operating systems (NT and Unix) required.

• Web development experience (IIS, Java, etc. )

Personal Characteristics & Competencies

· Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.

· Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.

· Ability to effectively handle challenging situations.

· Ability to balance multiple priorities.

· Excellent verbal and written communication skills.

· Ability to use personal computers and select software applications.

· Must be able to manage the access to confidential information appropriately.

· Ability to maintain effective relationships with physicians, management and staff

· Excellent judgment, independent thinking and creativity

· Excellent problem-solving skills

· Ability to work in a complex environment

· Desire to learn new applications and tackle problems.

Programmer Analyst II

Chicago, IL

POSITION FILLED

Job Description:

The Programmer Analyst II utilizes standard software engineering/development practices to lead the requirements analysis, specification definition, software development, testing, and implementation for simple to moderately complex software products. Perform application maintenance/customization on Epic Systems Epicare module and other 3rd party software.

Requirements:

· (2–4) years Experience with Epic Systems EpicCare ambuletory clinical application module.

· Associate Degree required or Bachelors Degree (Computer Science or Business) preferred.

· Quovadx Integrator formerly Cloverleaf required

· Computer programming skills in MUMPS/Cache, COBOL required.

· 3rd and 4th Generation programming language (SQL,Visual Basic, Java, C++, etc.) preferred.

· Knowledge of Microsoft Applications preferred.

· Systems Analysis and Design experience required.

· Knowledge of operating systems (VMS and Unix) required.

• Web development experience (IIS, Java, etc. ) preferred.

Programmer/ Analyst III

Chicago, IL

POSITION FILLED

Job Description:

The Programmer Analyst III utilizes standard software engineering practices to lead the requirements analysis, specification definition, software development, testing, and implementation for complex software products to meet customer needs and enable the achievement of business and clinical objectives. Design, document, and perform database administration activities to ensure the logical and physical integrity of the databases. Mentor other application development and support staff.

Requirements:

• 5+ years experience with Epic’s Epic Care System or IDX Practice Management system
• Bachelor’s Degree (Computer Science or Business)
• DBMS administration experience (Cache or SQL), Cache Administration preferred
• Computer programming skills in Cache (M or MUMPS)
• Knowledge of Microsoft Applications, Systems Analysis and Design experience
• Knowledge of operating systems (Unix or VMS)
• Web development experience (IIS, Java, ASP, etc.)
• Full system development lifecycle experience and demonstrated effective project management skills.

Enterprise Management Solutions (EMS) Sales Representative

London, England

POSITION FILLED

My client is one of the world's largest providers of comprehensive storage networking solutions, products, and services. For 20 years, businesses around the world have depended on us to deliver business continuity solutions that drive business efficiencies, lowering costs and reducing IT risks across the enterprise. My client applies its expertise in storage architecture to help companies build end-to-end solutions that include analysis, planning and design, multi-vendor integration, connectivity, implementation and ongoing remote management of the SAN or storage infrastructure. They offer a dynamic mix of leading edge technology, a friendly and diverse corporate culture, and exciting opportunities for professional development and career growth.

Purpose:

The Enterprise Management Solutions position is responsible for the following:

· Maintaining a quota by utilizing all available sales, marketing and management tools and working within established corporate guidelines.

· Achieve in-depth knowledge of Enterprise Management Solutions offerings.

· Act as the primary Enterprise Management representative within the designated territory, promoting the highest degree of integrity through Account Strategy.

· Ensuring professional and strategic account management through participation with local account teams, and by utilizing marketing and corporate management resources.

• Maintain detailed, accurate and timely completion of required documentation and territory planning.

Performance Deliverables:

Quota Attainment:

· Attaining monthly and annual revenue quota assignments.

• Stimulating sales of Enterprise Management offerings to meet the Business Plan.
• Attaining the highest levels of client satisfaction as defined through the feedback received from the client satisfaction survey and other feedback mechanisms.
• Providing regular periodic status updates on account activity to Business Unit (BU) management.

The frequency of these updates is weekly unless otherwise defined by the local BU management.

Profitability - Improve profitability by:

· Maintaining accurate and timely forecasts, “90 day rolling”.

· Following pricing procedures.

· Obtaining required approvals on all proposals, work orders, and/or contracts, prior to submitting to clients.

· Ensuring prompt payment of accounts receivable on all engagements with clients assigned to you and/or that are your responsibility.

Ensuring cost effective planning of sales calls, travel and entertainment

Solutions/Product Knowledge - Achieve in-depth knowledge of Enterprise Management Solutions offerings by:

· Making full use of and participating in available training programs and seminars.

· Self-educating with frequent reviews of solution offering documentation, marketing memos and industry literature.

Frequently communicating with marketing and corporate management relative to competitive situations and future solution/product requirements.

Account Strategy - Ensuring professional, strategic account management, by utilizing marketing and corporate management resources for:

· Ensuring well-developed, technically and financially accurate proposals, works orders, and contracts.

· Maintaining current up-to-date account profiles of clients and prospects in your designated territory.

Administrative Activities - Detailed, accurate and timely completion of required documentation:

· Ensuring the appropriate client engagement and sales processes are followed.

· Order entry requirements - ensuring all signed proposals, work orders and/or contracts are entered into clients system with proper coding.

· Order entry requirements - ensuring the Project Information Form (PIF) is generated upon signing of proposals, work orders, and/or contracts by client.

· Ensuring that client understands what expenses are to be billed in addition to the contract amount.

· Ensuring that all progress payments are clearly understood and agreed to by clients' prior to order entry.

· Timely and accurate submission of accurate expense reports, including all necessary supporting documentation.

· Other duties as assigned.

Identify nonconforming products or services per procedures that may affect any changes necessary to maintain ISO-9000 registration.

Requirements:

· Bachelor Degree with preferably, an emphasis in any of the following: business administration, business management, MIS, computer sciences.

· Proven and in-depth knowledge of the enterprise management market space and good understanding of related technologies

· 5+ years successful track record of recent, direct business development within the assigned territory.

· 3+ years in the sales of high margin, project-based, IT/Network/Systems/Security/Storage consulting services into the executive levels of Fortune 1000 accounts.

· Documented history of new business development.

· Strong commercial account knowledge and contacts within assigned territory.

· Regional relationships with vendor partners.

· Proven ability to penetrate existing and new accounts and identify opportunities for continued and additional projects.

· Formal strategic sales training.

· Strong Technical acumen within IT Infrastructure and data communications environments.

· Communication Skills (both written and oral)

· Organizational Skills, Time Management

· Knowledge of Technologies

· Ability to handle multiple tasks simultaneously

· Ability to work in a fast-paced environment

· Proactive, energetic, professional self-starter with excellent organizational, communication and interpersonal skills, and the ability to work effectively in cross-functional teams.

Programmer Analyst

PeopleSoft HRMS

Chicago, IL

POSITION FILLED

Programmer Analyst with a minimum of 3 years' experience on PeopleSoft HRMS within an Oracle/UNIX environment, with at least 1 year exp. with PS 8.x. Knowledge of Kronos is a plus.

Will be responsible for production support of HR, base benefits, payroll, benefit admin modules, and Kronos.

Sr. Programmer Analyst

Chicago, IL

POSITION FILLED

Required Skills:

COBOL , CICS, MVS , VSAM, TSO, Cache, M, Mumps

Desired Skills:

Application Development Software (ADS/PLUS)

M/F Operating systems and related scripting and monitoring tools

Knowledge in EPIC billing systems or scheduling systems ( Resolute or Cadence) Patient Management and Accounting systems like IDX, Ceridian, etc.

Job Description:

Be able to work independently and as a team player

Be able to analyze existing functions/reports and modify according to user requests

Be able to resolve problems in a timely manner

Provide On-call 24 hour support on a rotating schedule

Responsibilities:

Will be part of a team that will install, enhance and maintain package systems for patient billing and accounting systems.

Be part of a roll out of an entire new account packages and need someone to support and maintain the systems.

Sales Manager

Minneapolis, MN

POSITION FILLED

Requirements:

My client is a single-source provider of human resources, payroll, scheduling, and time and labor solutions. Their Employee Relationship Management solution enables organizations to reduce costs and increase productivity, improve employee satisfaction, align employee performance with organizational objectives, and put real-time information in the hands of decision makers.

Position Description:

Hire, train, motivate, and monitor the activity of the sales organization to achieve maximum potential for selling products – software, hardware and services. Manage team of sales representatives. Conduct regular meeting with sales representatives (usually weekly) to discuss new policies, review sales cycle, provide product and industry training, and reinforce and implement concepts and skills taught in the company sponsored sales training programs. Train new representatives by providing product, industry and sales training, accompany them on sales calls for 6-12 months to coach and provide performance feedback, and ensuring that they understand the proposal, ROI and sales agreement process. Forecast 30, 60 and 90 day sales on monthly basis, based on information from sales representatives such as status of sales cycle, dollar amounts, probability of close.

Requirements:

At least 2 years prior sales management experience in application software; Bachelor's degree in Business, Marketing or Engineering preferred. Must have knowledge of computers and computerized products. Sales management seminars helpful. Must have solid sales and organizational skills. 5-8 years of proven systems sales experience, with emphasis on solution oriented selling. Must have HR and Payroll Application Software Sales Experience.

Director, Technology Support Services

Chicago, IL

POSITION FILLED

Client Description: Large Chicago-based university

Travel Required: None

Position Summary

• Recruiting, enlisting, training, evaluating and managing the professional staff
• Defining project scopes, goals, and resource requirements in manners that are complete, persuasive and justified
• Developing and maintaining unit budget in a fiscally responsible manner
• Measuring satisfaction with the business units services and taking steps to improve services in all dimensions
• Consulting University divisions on appropriate new services that will enhance the University’s image and recommending achievable goals and resource requirements
• Performing other related duties as assigned

Experience

• Bachelor’s degree or the equivalent combination of education, training, and experience from which comparable skills can be acquired
• Minimum ten years experience as both an end-user and administrator in two or more areas of computing and networking support, such as customer training, help desk management, project management, computer software architecture and development, or network-based information systems
• Past experience in a university or highly-decentralized corporate environment is desirable, with career emphasis on planning and implementation of large, multi-divisional product launches and subsequent support
• Excellent oral and written communication skills, organizational skills, management of own time, and respect for the time of others

Sales Support/Delivery Manager – Financial Services

Chicago, IL

POSITION FILLED

This position desires an experience leader who craves variety in their job and hungry to make a name for themselves. The position will play an integral part of supporting a sales team aimed to generate new business and augmented by leading delivery teams to implement solutions they helped sell. The individual requires experience delivering solutions for multiple Financial Services companies and knowledge of their back-office systems and processes.

More specifically, capabilities and skills must include:

Strong sales support capabilities –

· Proven experience supporting sales process for new opportunities (sales presentation support, proposal development, estimating skills)

· Broad knowledge of Financial Services industry back-office systems and processes

• Demonstrated ability to translate business needs into solutions
• Strong presence, excellent interpersonal and communication skills(both verbal and written)

Project delivery/management skills -

• Experienced developing and maintaining client relationships
• Participation in at least 3 full lifecycle application implementations – business requirements through deployment using Best Practices’ SDLC methodologies

• Comfortable communicating with all levels of management
• Technical knowledge to ensure efficient design, development and implementation of business/IT solutions

Past experience must include:

· Minimum of 8 years consulting experience or equivalent

· Minimum of 5 years in Financial Services (Banking, Insurance, Capital Markets)

· Minimum of 2 years experience in a Sales Support role

· Minimum of 3 years experience leading project teams of >5 individuals

Technical knowledge must include at least one component within each of the following areas:

• Database – Oracle, Sybase, DB2
• Programming – Java, C/C++, SQL, Visual Basic
• Graphical User Interface – JSP, ASP, Visual Basic
• Operating Systems – Windows (2000, XP), Unix, Linux

Implementation and/or knowledge of Financial software/packages such as:

• MetaVante Alltel (Fidelity Information Services)
• Sungard S1
• Financial Fusion Sanchez
• Hogan Pegasystems
• Harte-Hanks Harland Financial Solutions
• Trading Technologies Fincentric
• Fiserv Financial Technologies International
• Corillian APPRO

Strong background in the Financial sector with industry experience in :

· Insurance – Agent Automation, Policy Processing, Claims Administration, underwriting, Annuities, Ratings NAIC Reporting

Sr. Programmer Analyst

Physician Billing Systems

Epic Software Systems

Chicago, IL

POSITION FILLED

Job Description:

Work in a challenging environment with state of the Art Epic Physician Billing (Resolute) application software. Must possess problem solving skills to analyze existing functions/ reports and modify according to user requests; ability to resolve problems in a timely manner; able to work on multiple tasks; work independently and as a team player, with minimal supervision; and provide On-call 24 hour support on a rotating schedule. Good Written and Oral communication skills and Microsoft Office proficiency.

Required Skills:

Technical experience should include some programming language knowledge, Ad

Hoc report writing, understanding of data base structures to perform file

Maintenance;

Bachelors degree; Healthcare experience, preferred Hospital or Physician

Office billing systems required

Benefits:

Health Insurance, Life Insurance, Disability and Dental Insurance, Paid Vacation, 401K, Bonus, Tuition Reimbursement, Training, Flex Time

HRMS SALES MANAGER

Denver, Co

POSITION FILLED

My client has an opening for an experienced sales consultant for our HRMS initiative to work alongside the existing sales force in presenting our new HRMS solutions to new and existing clients. This position will cover the Western region of the U.S.

Work with the sales force to prospect for new business using a variety of methods such as telemarketing, sending direct mail, calling referrals and using the current sales representatives to call on existing customers. Send information as requested and work with the sales force to follow up with phone calls to actively qualify prospects for the HRMS products/solutions. Help determine how a product would be selected, who would be involved in the decision, and how Human Resources and Payroll is currently handled at prospective customers. Perform needs analysis with customer through personal interview, asking open-ended qualifying questions, and doing surveys. Ability to establish the value of my client’s product. Work with AE to demonstrate products appropriate for customer’s needs. Help the sales rep prepare HRMS proposal including executive summary, return on investment, pricing information, request for proposals, if appropriate, and present to customer. Ensure that implementation goes smoothly by working with service team to develop an implementation plan introducing service personnel to customer, assist sales rep with follow up phone calls during the implementation period, consulting with service as needed.

May travel a total of 25% or more, with most travel being one-day trips, some occasional overnights included.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s degree preferred, not required. Participation in sales training programs helpful. Must have 2-4 years success in selling Human Resource and Payroll application-oriented software or systems REQUIRED. Must have PC training including working knowledge of WEB based enterprise applications.

Other Qualifications:

Excellent written/verbal communication skills, and presentation skills required. Must be relationship oriented. Thoroughly experienced in solution selling.

Regional Sales Manager

Legal Vertical

POSITION FILLED

The Regional Sales Manager is a key member of the Software sales organization. You will be responsible for selling the “legal software” product suite directly to customers in an assigned territory and/or accounts. Experience/Skills Required: BA or equivalent in engineering, business or technical field. 3-5 years sales experience selling business software application and understanding of client server technology. Excellent written and verbal skills. A hunger for success and a passion for cultivating client relationships. Experience selling in the professional services industry a plus. Expected Travel moderate to high within specific sales territory.

Open Territories:  RSM Legal SE Region, RSM New Markets NE Region, RSM Legal Mid-Atlantic  Region

RSM New Markets Chicago, IL

Base + comm., OTE $180K, no caps, accelerators, plus many more perks

Sales Representative II (Federal Group)

Location: Bethesda, MD

Compensation: Base + Comm: OTE $150-200K+ ,

POSITION FILLED

Description:

Identifies opportunities, develops new accounts, and enhances account

penetration of named, major, or vertical accounts in the Federal Government marketplace. Meets or exceeds monthly, quarterly, and annual revenue objectives within assigned sales territory. Establishes new accounts with a primary emphasis on Government Departments and Agencies.

Requirements:

Bachelors degree (or equivalent experience) and a minimum of

8-10 years successful software based solution-selling experience. Quota carrying experience of $3-5 million is necessary. Must have strong knowledge of database applications, software tools, applications and software solutions (extensive product experience required, some services preferred). Must understand data integration, data management and databases.

Civilian: (Social Security, HHS, HUD, DOL, Dept of Education, etc.)

Must be willing to travel 50%

Senior Consultant (Federal Group)

Location: Bethesda, MD

Compensation: Base salary + Bonus

POSITION FILLED

Description:

Assists Sybase's Federal government customers in meeting their business

objectives by providing superior professional services and solutions, and fostering a relationship that supports the client and achieves Sybase goals and objectives.

Will be exposed to a wide range of Sybase products, clients, and projects of varying complexity.

Required Skills:

Java, J2EE, XML, Autonomy, Data Integration and Visualization, Connectivity Products, Web Development, JSP's, Object Oriented Programming, EJB Development, Sybase product experience (ASE, ASA, Replication Server, EA Server)

Education and Experience:

BSCS* (or equivalent) and 7-9 years or MSCS and 6-8 years

*Or B.S. Information Systems, Engineering, Mathematics or related field of study.

Knowledge/Skills:

Seven to nine years experience as a professional services consultant or experience in a similar industry is required. Advanced degrees are not mandatory however they are considered a plus. This person must be able to work within a team or individually.

Must have analysis and design skills of moderate complexity, database,

client-server architecture, distributed computing, object oriented

technology, application knowledge at least one programming language,

development life cycle and methodology, operating system(s), front-end

and development. Demonstrates strong consideration for customer and business needs through high quality performance. Develops clear and concise written documents.

All candidates must be US Citizens. Security Clearances required (Single Scope background Investigation).

Programmer Analyst

Chicago, IL

POSITION FILLED

Required Skills:

Mumps, Cache, Epic System Resolute or Cadence

Desired Skills:

Application Development Software (ADS/PLUS)

Expeditor Debugging Tool

NOMAD Report Writer

Knowledge in Healthquest Patient Management and Accounting

Job Description:

Be able to work independently and as a team player

Be able to analyze existing functions/reports and modify according to user requests

Be able to resolve problems in a timely manner

Provide On-call 24 hour support on a rotating schedule

Responsibilities:

Will be part of a team that will install, enhance and maintain package systems for patient billing and accounting systems.

Be part of a roll out of an entire new account packages and need someone to support and maintain the systems.

Compensation: Base Salary + incentives

Benefits:

Health Insurance, Life Insurance, Disability and Dental Insurance, Paid Vacation, 401K, Bonus, Tuition Reimbursement, Training, Flex Time

Senior Application Analyst

Chicago, IL

POSITION FILLED

Required Skills:

BS/BA Degree, 2-4 yrs application analyst; Must be familiar w/ data processing concepts; Exp with M/F & client server applications, Knowledge of M/S Office products a must, Customer service skills/experience required; Ability to multitask essential; Clinical Background, strong comm & analytical skills. Must have either scheduling systems experience, EPIC Systems application experience, or Resolute bill systems experience or other hospital systems experience.

Responsibilities:

As an Application Coordinator for Cadence or Resolute, implement & control all appropriate table maintenance

Provide expertise on screen flow & capacity of Epic S/W relevant to the operations affected by the application being implemented

Develop & Maintain project plans;

Interface w/ Epic support in the review & ratification of the policies, procedures & work flow generated by the subgroup

Attend as many subgroup work sessions as practical;

Ensure that all applicable Epic documentation is distributed to the subgroup, managers/facilitators

Formally review every policy, procedure, & work flow generated by each of the subgroups w/ respect to efficiency and effectiveness in the use of Epic

Collaborate with the principal Trainer in the development of the training material that will be used for end users

Compile examples/scenarios drawn from the subgroup discussions that will be useful to incorporate in the testing phase of the application implementation

Prepare the necessary materials for the Help Desk with it is established to support the application

Perform table changes following policies set by the team

Responsibilities for Implement, support & enhance current & new application software

Work with information system staff/internal & external (vendor) resources to install application updates & trouble shoot problems

Employee will learn several application systems & provide support for each

Will define and formulate system scope and objectives based on end user needs

Will create and modify process procedures to ensure system integrity

Prepare details program specifications for any modifications needed to the system

Analyze and correct system logic concerns

Create appropriate end-user and intradepartmental training materials and documentation

Carry pager and perform on-call support as needed to end users

Report Generation

Be proficient in a report writing language

Provide appropriate reports to the appropriate end user and IS manager

Projects as assigned

Create project plans and timelines

Act as a interface between end users and I/S

Keep project deadlines and motivate participants to stay on schedule

Report to manager on project status on a weekly basis

Departmental Expectations

Maintains department records, reports, and files as required

Attend departmental meetings as required

Enhances professional development through participation in educational programs, current literature reviews, in-services, meetings, and workshops

Physical Demands/Environmental Conditions

Sharing on-call production support with other members of the information systems team/staff. At times, this may require resolving production support problems during off hours such as nights, weekends and holidays.

CLINICAL CONSULTANT

Chicago, IL

POSITION FILLED

Job Description:

The Clinical Consultant is primarily responsible for acting as the primary liaison to clinical EMR users in translating their information needs into the EpicCare system. Using their clinical expertise about the management of patient related data, workflow, benefit analysis, and the EMR system, the clinical consultant will assist clinicians in the redesign of their paper-based processes to take advantage of the EpicCare system.

Requirements:

MS in nursing degree

Previous experience in healthcare & information services required and must have Epic Systems EMR system knowledge.

Additional Skills:

Exceptional interpersonal skills, including the ability to establish & maintain effective relationships with patients, physicians, management staff and other customers.

Demonstrate customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.

Ability to effectively handle challenging situations.

Ability to balance multiple priorities.

Excellent verbal & written communication skills.

Ability to use personal computers & select software applications.

Basic knowledge of Microsoft office suite, MS Project & other IS tools.

Experience with implementation of clinical information systems in a healthcare organization is highly desirable.

Five to seven years experience in a verity of patient care practice environments (e.g., ambulatory care, acute, home-care) preferred.